What Is a Retainer?

The retainer model provides immediate access to cybersecurity specialists for rapid detection, containment, response, and recovery in case of an incident.

Additionally, during times of peace, it allows organizations to enhance their security maturity through structured improvement initiatives, ensuring better preparedness for future threats. With SLAs of less than two hours, our retainer guarantees a swift response to incidents while offering unparalleled flexibility to exchange hours for consulting projects across our full range of maturity enhancement services.

Why Should You Use a Retainer?

Cyber threats evolve rapidly, and organizations must be prepared to respond effectively. A retainer contract offers:

• Immediate Incident Response: Ensures expert support during critical moments of a security breach, with SLAs of under two hours for rapid engagement.

• Ongoing Security Improvement: Helps strengthen detection and response capabilities even in times of peace by allowing retainer hours to be used flexibly across our security maturity projects.

• Predictable Costs: Allows better budget planning with pre-allocated response and consulting hours.

• Reduced Downtime: Faster containment and eradication minimize operational disruptions.

• Customized Security Roadmap: Aligns with your organization's maturity model for continuous improvement, leveraging our full catalog of detection and response enhancement services.